Cornerstone Insurance Plc has implemented a series of reforms aimed at enhancing service delivery, including process reorganization and technology adoption.
These efforts were highlighted by Managing Director/CEO Mr. Stephen Alangbo during a media parley, where he discussed achievements within his first year in office.
Under Alangbo’s leadership, Cornerstone Insurance reported a significant increase in profit, growing from N2.9 billion in 2022 to N17 billion in 2023. The company’s restructuring of its retail business segment, improved partnerships, introduction of new products, and focus on technology have laid a robust foundation for future growth.
Alangbo emphasized the company’s commitment to customer satisfaction through enhanced service delivery, redesigned products, and innovative technologies.
He pledged to continue penetrating the market by offering relevant products and prioritizing prompt claims settlement and risk assessment.
Executive Director, Technical/Operations Peter Ekwueme highlighted Cornerstone Insurance’s transformation in its retail business, including the introduction of the Motor Inspection App to streamline operations and improve customer experience.