AI Set to Reshape Nigerian Businesses and Jobs: CEOs Embrace Tech-Driven Growth
The future of work in Nigeria is getting a high-tech upgrade, with artificial intelligence (AI) poised to transform how businesses operate and how people work. According to the latest PwC CEO Survey, 72% of Nigerian business leaders see AI reshaping their workforce and skills development plans. Many CEOs are not viewing AI as a threat to jobs but as a complement that can enhance productivity and drive innovation. With 67% expecting AI to play a key role in developing new products and services, it’s clear that AI is no longer a futuristic concept—it’s becoming central to business strategy.
AI is quickly becoming part of everyday operations. A strong majority (81%) of Nigerian CEOs believe AI will be embedded in business workflows. Since tools like ChatGPT entered the scene in late 2022, AI adoption has surged, changing how tasks are performed. Rather than replacing humans, AI is increasingly being used to improve workflows and help people do their jobs more efficiently. It’s an evolution that sees humans and machines working side by side.
Industry experts, including Microsoft Nigeria’s Ola Williams, point out that AI’s influence now spans every part of business life. From UNCTAD’s perspective, up to 40% of global jobs could be impacted by AI—some roles may disappear, others will evolve, and many new ones will emerge. For Nigerian companies, this is both an opportunity and a challenge. AI tools can help workers become more effective by handling repetitive tasks and enabling more focus on decision-making and creative problem-solving.
There’s also a significant economic upside to AI integration. Google estimates that AI adoption could contribute up to $15 billion to Nigeria’s economy. However, unlocking this potential will depend on how well businesses invest in the right technology and talent. PwC emphasized that Nigerian CEOs must bridge the gap between ambition and execution to fully realize AI’s benefits. At the same time, the country must tackle digital infrastructure gaps that could stall progress.
Still, caution remains a big part of the conversation. Experts warn that ethical concerns, cybersecurity, and data privacy must not be overlooked. HR specialists like Bernice Adeoti stress that AI must be used responsibly, with clear boundaries. Harvard professor Marco Iansiti adds that privacy and cybersecurity threats are increasingly connected, especially as hackers target vulnerable networks. In the end, while AI holds great promise, Nigerian businesses must tread carefully to ensure its adoption is both safe and inclusive.
Source: Business day