SEC Nigeria Embraces Technology to Boost Investor Confidence and Modernize Capital Market Operations

The Securities and Exchange Commission (SEC) of Nigeria has reaffirmed its commitment to leveraging technology as a catalyst for investor confidence and market growth. Director-General Emomotimi Agama stated that the Commission is integrating digital tools to strengthen transparency, efficiency, and accessibility across Nigeria’s capital market, positioning it as a globally competitive investment hub.

Speaking at the 2025 Customer Service Week celebration in Abuja, themed “Building the Market of the Future, One Interaction at a Time,” Agama highlighted the SEC’s strides in adopting digital innovation as part of its core service delivery strategy. He revealed that the Commission has achieved notable progress in recent months through the digitisation of internal processes, deployment of new online service portals, and active stakeholder engagement on digital platforms.

According to Agama, these advancements mark a major step toward transforming Nigeria’s capital market into a more transparent and user-friendly ecosystem. “The digitisation of our processes, the launch of new portals, and our enhanced engagement on social media are all steps in the right direction,” he said. “They are designed to make our market more accessible, transparent, and user-friendly for every stakeholder.”

While acknowledging the power of technology in driving regulatory efficiency, the SEC boss underscored that human connection remains at the heart of effective service delivery. “Technology is only an enabler,” Agama emphasized. “The real value lies in our ability to listen, understand, and provide solutions that make every stakeholder feel valued.” He also pledged that the Commission will continue investing in digital infrastructure, staff training, and modern tools to empower its personnel in delivering exceptional service.

Agama further commended customer-facing staff as the “true heroes” of the capital market, noting that their professionalism directly shapes investor confidence and market perception. He reiterated the SEC’s long-term vision to build a deep, vibrant, and technology-driven capital market anchored on trust and world-class service delivery. “Let every day be Customer Service Day at the SEC,” he concluded, “as we build the market of the future — one interaction, one resolved complaint, and one satisfied investor at a time.”

source: punch