The Securities and Exchange Commission (SEC) has reaffirmed its commitment to harnessing digital technology as a key driver of investor confidence and market transparency in Nigeria’s capital market. The Director-General of the SEC, Dr. Emomotimi Agama, said the Commission is determined to use innovation to transform the nation’s financial ecosystem into a globally competitive investment environment.
Speaking in Abuja during the 2025 Customer Service Week celebration themed “Building the Market of the Future, One Interaction at a Time,” Dr. Agama noted that technology has become central to the SEC’s strategy for improving service delivery. According to him, the Commission’s ongoing digital transformation aims to make regulatory processes faster, simpler, and more accessible for all stakeholders.
He highlighted recent advancements, including the digitisation of SEC operations, the launch of new online service portals, and improved engagement through digital platforms, all of which are designed to enhance transparency and efficiency. “The digitisation of our processes, the launch of new portals, and our enhanced engagement on social media are steps in the right direction,” Agama said. “They are meant to make our market more accessible, transparent, and user-friendly.”
While emphasizing the power of technology, the SEC boss also stressed the importance of maintaining human connection in service delivery. “Technology is only an enabler,” he explained. “The heart of excellent service is the human connection—the ability to listen, understand, and provide solutions that make every stakeholder feel valued.”
Dr. Agama pledged that the SEC will continue investing in digital infrastructure, staff training, and tools that empower its customer-facing officers—whom he described as the “true heroes of the capital market.” He reaffirmed the Commission’s vision to build a deep, technology-driven, and trust-based market. “Let every day be Customer Service Day at the Nigerian SEC,” he urged. “Let us continue to build this market of the future, one resolved complaint and one satisfied stakeholder at a time.”
source: Leadership
