The Nigerian Communications Commission (NCC) has announced plans to begin publishing quarterly reports on telecoms network performance across the country, driven by real-time consumer-generated data. The move, according to the regulator, is aimed at boosting transparency, accountability, and competitiveness in the fast-growing telecoms sector.
Speaking during an interactive session with journalists in Abuja, the Executive Vice Chairman of NCC, Dr. Aminu Maida, revealed that the first consumer-based report would be released by the end of August or early September. He noted that a public map highlighting network performance, based on user data rather than operator submissions, would also be made available to Nigerians.
Dr. Maida explained that the initiative will allow consumers to independently track key performance indicators such as download speeds, latency, and webpage loading times across different states. He stressed that the reports will serve as a benchmark for comparing operators, encouraging improved service delivery while discouraging poor performance that could erode consumer confidence and investor trust.
“With more than 1,000 licensees in the Nigerian telecoms sector, enforcement alone cannot guarantee quality service,” Maida said. “Transparency and data disclosure are powerful regulatory tools that push operators to do better. Those at the bottom of the ranking will have to justify their performance to stakeholders and take steps to improve.”
Beyond consumer-driven reports, the NCC boss highlighted other initiatives under the commission’s transparency agenda, including a Major Outage Notification Portal, tariff simplification processes, and population rebasing. He emphasized that strong corporate governance and accurate public data will not only enhance consumer satisfaction but also stimulate sustainable growth, investor confidence, and government revenue from the telecoms sector.
Source: Guardian