Cyber Attack Disrupts Nigeria Customs Cargo Clearance, Importers Face Demurrage Losses

A cyber attack on the Nigeria Customs Service’s (NCS) Information Communication Technology (ICT) platform caused major disruptions to cargo clearance operations at ports nationwide. Licensed Customs agents reported mounting losses from demurrage charges as shipments were delayed due to the system outage.

NCS spokesman and Assistant Comptroller of Customs, Mr. Maiwada Abdullahi, confirmed the attack, noting that the platform has now been fully restored. “Yes, our platform was attacked some time ago, but it has been rectified and is now fully operational. We have strengthened our systems to ensure that cybercriminals will find it much more difficult to penetrate in the future,” he said. Abdullahi also indicated that discussions with stakeholders are ongoing regarding potential compensation for importers affected by the delays.

Industry stakeholders have expressed concern over recurring glitches in the Customs’ digital systems. Mr. Lucky Amiwero, President of the National Council of Managing Directors of Licensed Customs Agents (NCMDLCA), criticized the newly introduced B’Odogwu ICT platform, stating that similar issues occurred with previous systems. He further lamented the lack of proactive response from key trade bodies, including the Lagos Chamber of Commerce and Industry (LCCI) and the Nigerian Association of Chambers of Commerce, Industry, Mines, and Agriculture (NACCIMA).

Amiwero highlighted the financial impact of the system failures, emphasizing that importers face significant demurrage, storage costs, and business disruption. “The government needs to overhaul the newly introduced B’Odogwu ICT platform, there are defects that need to be corrected. These glitches have distorted business plans and increased clearance costs,” he said. He also criticized trade associations for their passive stance on port inefficiencies, urging them to advocate for reform.

Importers are calling on the NCS to work closely with terminal operators and shipping companies to mitigate losses. Mr. Olawale Odu, a licensed Customs agent, suggested that relief measures such as waivers should be granted to help importers affected by delays. The NCS has promised to review stakeholder recommendations as part of efforts to prevent future cyber disruptions.

Source: Vanguard