Interswitch Pushes for AI Integration in Africa’s Workforce and Economy

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Interswitch, a leading integrated payments and digital commerce company in Africa, is emphasizing the critical role of Artificial Intelligence (AI) in shaping the future of work and the digital economy. At the recent InnovateAI Conference Lagos 2025, Franklin Ali, the Group’s Chief Human Resources Officer, highlighted the importance of AI for driving workforce transformation and fostering economic growth. Interswitch, a platinum sponsor for the second year, underscored its commitment to advancing AI adoption across Africa.

The conference, themed “Scaling AI Adoption in Nigeria: Catalysing Cross-Sectoral Innovation and Fostering Inclusive Growth,” gathered AI enthusiasts, industry experts, and innovators to discuss how AI can be integrated into key industries such as fintech, public services, oil and gas, and more. The event provided a platform for knowledge exchange, with the aim of accelerating AI adoption to boost operational efficiency and fuel economic development in Nigeria and beyond.

During a panel discussion titled “AI & The Future of Work in Nigeria,” Franklin Ali stressed the importance of young professionals embracing AI skills and continuous learning. He emphasized that AI adoption is essential for Nigeria to remain competitive in the global economy, citing the example of leading economies like the U.S. and China. Ali encouraged a mindset shift towards AI, focusing on skills such as data literacy and programming to ensure that professionals can remain relevant in an increasingly automated world.

Interswitch’s sponsorship of the conference reflects the company’s dedication to using technology, particularly AI, to drive financial inclusion and digital transformation in Africa. Ali also noted that while AI could displace jobs for those unprepared, it also presents new opportunities for those equipped with the right skills. Interswitch continues to champion AI-driven innovation to address key societal challenges, foster economic growth, and enhance user experiences across Africa.

SOURCE: THE SUN

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