A new report by the GSMA reveals that 43% of the global population 3.45 billion people still do not use mobile internet, with affordability and digital skills cited as key barriers. While 160 million new users came online in 2023, the pace has slowed since the 2015-2021 period, when annual increases reached 200 million. The report, backed by the UK’s FCDO and Sida, underscores the need for partnerships among governments, mobile operators, and international bodies to improve access and affordability.
The report shows that 4.6 billion people are currently using mobile internet, yet 3.1 billion live within coverage areas but do not connect due to barriers like high device costs and lack of digital skills. Sub-Saharan Africa remains the least connected region, with only 27% of its population using mobile internet, and device costs often exceeding 50% of the poorest citizens’ monthly income. Addressing this “usage gap” could contribute $3.5 trillion to the global economy, particularly benefiting low- and middle-income countries.
The GSMA stresses the need for a $418 billion investment to expand infrastructure and close the digital divide, especially in underserved areas. Chief Regulatory Officer John Giusti emphasizes the importance of developing local digital ecosystems, improving digital literacy, and establishing online safety frameworks.
